Is networking a bit woolly?

In a workshop before a recent Networking Lunch a conversation took place between a couple of the attendees. Let's call them A and B.

A said "I am not really sure about this networking stuff".

B replied "It's about getting to know, like and trust people. You build relationships and as you help and refer others then others do the same for you".

A then said "That all sounds a bit woolly to me. I prefer things I can predict my cash flow with".

I described how I have a number of regular meetings with people in my network where we share an agreed number of referrals so we can predict cash flow. These are people for whom networking is not woolly, but a proven and reliable method of business development. We have invested time in building relationships and are happy to share our contacts with each other openly so as to maximise our referral opportunities.

Last week Sarah Owen of the Referral Institute presented a Networking Masterclass before the NRG Charing Cross networking lunch in London. One of the things she want through was their VCP Process™. This stands for Visibility, Credibility and Profitability*. People can believe the activity of attending networking events is enough. It is not as that can only really build your Visibility. Good networking groups provide the environment for you to build on this and create profitable relationships with people you know and others you want to know.

One of the elements of their Referrals for Life Programme is the Referral Pipeline where you get to spend a day with a trusted contact and execute a process that will efficiently generate enough referrals to completely fill up your sales pipeline!

Networking is only woolly if you are!

*VCP Process™ copyright Referral Institute 2010, all rights reserved.

Good Networking!
Dave Clarke
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How to become a proactive networker

I have been doing some work with an NRG member on developing an online training course for networking. She came back with an excellent insight this morning after reviewing the material;

"I would definitely get more benefit from my networking after doing this training by being more focused on objectives, rather than just expecting things to evolve/happen."

It is not unusual for people to wait for things to happen in networking rather than concentrating on things to make things happen. The most successful networkers, though, get on and don't wait.

In Applying the 7 habits to your business networking I wrote that habit 1* is 'Be Proactive'. You need commitment and the right attitude. Take the lead in conversations, make connections, and share your expertise.

So just how do you make yourself proactive in networking?

The first thing is to decide your objectives and then set yourself targets for the things you can do to help you achieve those objectives.

These podcasts may help you discover what you want and what you can do.
1. 'Why are you networking & are you prepared?'

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2. Developing a Networking Strategy

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Then it's down to you to do it!

*From the best selling Seven Habits of Highly Effective People by Stephen R. Covey

Good Networking!
Dave Clarke
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Are you trying too hard for the perfect pitch?

Many networking events have a slot where you have to introduce yourself to the group. People can get so wrapped up in this that they think this is what networking is all about and spend ages trying to craft the perfect 'elevator pitch'. Forgetting that time is better spent in building relationships.

I was asked by someone last week for feedback on their pitch as they were not getting much out of their networking. When I asked what else he was doing in the way of helping others and following up there was a long pause in the conversation!

As long as you are able to express your proposition confidently & consistently when asked that is enough. The important elements are your target market, the problems you solve and your stories.

In my top 10 networking tips I explain the really important things to spend time on. Finding other business people who operate in similar markets to you. Then helping them and building relationships to earn the trust that is vital in business networking success.

Good Networking!
Dave Clarke
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Three keys to networking success

Earlier this week, Jason Cobine, shared his insights into the three keys to networking success at the NRG Marble Arch Networking Group in London. Basing his talk on his own experiences he identified the three as help others, help yourself, and follow up.

The first two keys, help others & help yourself, nicely summarise how networking works. If you want others to help you then take the lead and help them first. You can help yourself my making it crystal clear what you want so people can actually help you. He is also spot on about follow up which really is 'a simple way of standing out from the crowd'.

You can read more about the three keys from Jason in his blog 'Why are some business networkers more successful than others?'

Good Networking!
Dave Clarke
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How to explain what you really do

In 'How to answer that awkward question' I included my podcast on how to answer that tricky question "What do you do?"

My latest podcast is all about giving your answer in a way that is easily understood and gives an insight into what you really do. Listen here:

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Good Networking!
Dave Clarke
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Are you casting your net too wide?

When you are networking you don't want to miss on any possible opportunities that the people you meet may know about. This can lead you to casting your net very widely and talking about what you do far too broadly. In this podcast 'What is Your Niche?' I take the fishing analogy further to help you really focus on your target market. Listen here:

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Good Networking!
Dave Clarke
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Networking with Decision Makers

"I need to be networking with decision makers and budget holders" or something similar is a phrase I hear often. It is often a result of a misconceived idea about networking. The idea that networking is about finding a room full of prospects, exchanging business cards then moving on to the next. That is not networking, it is selling.

Business networking is about building relationships with your peers so that over time you help, support and introduce each other to opportunities to sell your services. Over time you build trust through a series of exchanges or networking transactions. The people you meet in business networking are decision makers and the route to those budget holders you want to meet. They are constantly making decisions about whether they like you, trust you and are prepared to refer you.

The quickest way to get them to make a negative decision is to constantly sell to them. In short, as I have said and written before, networking is not selling!

Good Networking!
Dave Clarke
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Are you willing to share?

In a meeting yesterday with a couple of people who run mastermind groups we were discussing the attributes of people who are successful in those groups. First and foremost they need to be open minded and keen to grow. They also need to be willing to share, learn, contribute, take responsibility and apply what they learn.

Very similar attributes to the people that are successful in networking. They are also willing to share, learn, contribute, take responsibility and apply what they learn.

They share their knowledge and contacts and learn all they can about those they meet and their needs. They contribute fully to the groups they belong to and take responsibility by providing leadership and inviting others. They apply what they learn about the others by connecting them to the things and people they need to succeed.

All that motivates others to do it for them too.

Good Networking!
Dave Clarke
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Social, Learning & Business

At a recent networking meeting the discussion turned to why people were networking. The consensus was that it was about business, but it was important to build relationships first.

One of the members said for him it was social first, learning second and then business. He drew this picture to demonstrate.

He explained it further by saying,  "firstly it's social as it can be lonely working in a small business so it's great to meet other relevant professionals. Secondly it is important to learn new things from your peers. Then as you get to know, like and trust the others a natural consequence is business."

It reminded me of a quote from someone at a networking seminar a couple of years ago when I asked what networking was to him and he said, "Networking is about making friends you can do Business with".


The key point is that it is the relationship first and business follows.

Good Networking!
Dave Clarke
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You had to dance

I remember an Uncle telling me about Saturday nights at the local dance hall. It was the night when young men and women would go to meet their dates or in the hope of finding someone to date. My Uncle told me that in order to get to know someone you first had to dance. This was easier when it was organised to ensure everyone got to dance with someone. Other times you just had to pluck up enough courage and ask a stranger.

I was reflecting with a couple of people yesterday that this is very similar to networking. You have to have the equivalent of a dance before you can get to know the other person and build trust in a business relationship. In networking that means having a meaningful conversation and creating a connection first.

The people I was chatting with all said they found it easier to do this at networking events where there is some facilitation and structure.

Good Networking!
Dave Clarke
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When did networking start working for you?

At a recent networking group lunch one of the guests on the table asked a member "does this work for you?"

"It does now!" he replied and then went on to explain that for about six months he had attended the meetings and nothing else. He said "It took me that six months to take note of Dave's advice and start having One2One Meetings. That's what has made the difference."

If you haven't started then why not try and schedule a couple of One2Ones with people in your network. If you're not sure what to do in one of these meetings see my earlier post, 'How to have a good One2One meeting'.

Good Networking!
Dave Clarke
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Competition or Collaboration?

I was speaking at a seminar last week when someone with an IT support business said "I want to find Networks with fewer IT people because that means more opportunity for me". When we explored the subject he agreed that he actually got most referrals from other IT related service providers and said "Forget I said that. What I actually mean is that I want to find Networks with MORE IT People!"

Looking at others as competition is perfectly natural, but very few small businesses really compete directly. Very often other providers will provide complementary services and as you speak to the same buyers you can quickly build a referral relationship. Over time that will often lead to collaborating on bigger projects than you may be able to win on your own.

Good Networking!
Dave Clarke
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Ways of helping your advocates to refer you

I spoke at an event last night about the NRG Networking Advocacy Model*. The model suggests that effective networking is a result of building trusted relationships with your Inner Network. Others that share the same target market as you and provide a complementary service to yours. Over time you will actively refer and introduce some of these as you get to know, like, trust and rate them. Some of these will form your Advocate Network, the small group of people who regularly go out of their way to find introductions and referrals for you.

The speakers at the Referral Institute Conference last week all reinforced this view of networking. Sarah Owen addressed the subject of helping others to advocate you as you advocate them. The very act of advocating someone else is motivation for them, but only if they know! Unless you educate them on this and what you are looking for they will probably miss opportunities.

In your One2One interactions have you made sure they really know what you do and where? Can they pass on why you are good and what you love about your business? Do they know how you want to be promoted and who specifically you want to meet? Is there anything else that would make you stand out?

They may be saying things about you that you could use yourself.

*My previous post 'The Advocacy Model: Develop Advocates' has more detail and links to further posts on this subject.

Good Networking!
Dave Clarke
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Asking for referrals

The subject of when it is right to ask for referrals came up at a networking meeting last week. In 'Are you stuck doing lots of networking with little reward?' I wrote about Mike macedonio's talk at the Referral Institute Conference on the VCP process (tm). VCP is the acronym Dr. Ivan Misner uses for Visibility, Credibility, and Profitability.

Mike emailed this 'nugget' to me afterward on this very subject:

"I do believe that in order to get referrals we need to ask. The key, however, is to know how to ask and when it is appropriate to make the request. When is the right time, you ask? The right time to ask for a referral is when BOTH parties are in the Credibility phase of the referral relationship. Networking should not be a system which ends up alienating your friends and family. Be conscious of the deposits you make into your relationships before you start “writing checks” or, in essence, ASKING for referrals from those you have relationships with."

As I wrote last week to be in this 'credibility' phase requires that each party knows each other and what they do and they perceive each other to be reliable and worthy of confidence. It's no good asking for a referral before someone even really knows you.

Just being part of a group does not mean you are known. You have to put some effort into building relationships. As I have written previously 'You don't get fit just by joining a gym' you have to follow a good process. I spoke to someone else last week who had been a member of a group for a year, but received no referrals. Part of the problem was he was not even known by many other of the others as he had only been able to attend one in four of the meetings! When you join a group make sure you can attend regularly and invest time in getting to really know the other members first.

Good Networking!
Dave Clarke
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Networking and Sex

The theme of one of the sessions at the Referral Institute UK & Ireland Conference was 'Networking and Sex - The Perfect Combination!' Hazel Walker shared some great insights from the findings of research she has completed with Ivan Misner on the different approaches to networking between men and women. Her talk was all about helping men and women to network more effectively with each other. She shared some great advice on the subject of asking for referrals and expanded on the presentation from Mike Macedonio that I wrote about a couple of days ago (Are you stuck doing lots of networking with little reward?)

The research findings suggested that men can have a tendency to go for a referral before establishing a good relationship. On the other hand women can be happy to carry on with the relationship and never ask for a referral. So women need to learn from men about asking for referrals at the right time and men need to learn from women about nurturing relationships first.

Hazel used some great dating analogies to illustrate the different approaches between men and women. Her forthcoming book on the subject promises to be a great read!

Good Networking!
Dave Clarke
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Are you stuck doing lots of networking with little reward?

At the Referral Institute UK & Ireland Conference yesterday Mike Macedonio spoke about people who spend a lot of time networking, but who are effectively invisible. He spoke about the VCP process (tm) which is the acronym Dr. Ivan Misner uses for Visibility, Credibility, and Profitability.

Mike explained that you have to move through these stages in a referral relationship. This takes time, effort and commitment, but people often spend their time getting to meet lots & lots of people without ever getting to really know anyone. In practice profitability is achieved by going deep and establishing trusted relationships.

Visibility is only established when you know who someone is and what they do and they know the same about you.

Credibility is achieved when you each perceive each other to be reliable and worthy of confidence.

Profitability is when you are both consistently and proactively referring business to each other.

Does that mean that Visibility Networking is not important? No, you have to establish visibility first and that sort of networking will often be the place where you can introduce and find referrals for those in your Inner Network.

Read more about this in Mike's article 'Just Ask. Right? . . . No.'

Good Networking!
Dave Clarke
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A great example of follow up

Making sure you follow up with the people you meet is the vital 2nd step in building business relationships. It's often the thing that gets forgotten as business cards pile up in your office! The people that do follow up stand out and some of those really make a great impression.

Several weeks ago I met someone who promised to send me some information. A few days later the information arrived in the post along with a copy of a book we had been discussing. That has prompted further interactions which are the building blocks of a profitable business relationship.

Are you in the habit of regular follow up?

Good Networking!
Dave Clarke
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Networking is still not about selling

I have blogged before that networking is not selling yet I still meet people at networking events that are intent on selling to the room. I was at an event the other day where a couple of people were complaining that they had got clients the first couple of times they attended, but those sorts of people didn't come any more.

What a shock. They were probably put off by people selling to them all the time. As I often write networking is not about selling directly. If you build relationships in the right way then you don't have to sell. Your network does it for you!

Good Networking!
Dave Clarke
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What is important in your World?

In response to my post 'What you say is less important' Christopher Neufeld said "An excellent point, although it should take note that you need to get the other person to open up and start discussing what is important to both of you."

He is right about the need to engage with someone in order to start a conversation or get them to 'open up' as he put it. The things that really engage someone are those that are important in their world. I was speaking at a recent event for the owners of independent retail and catering businesses about generating business in the run up to Christmas. The brief was excellent because it summarised the main concerns they have right now which meant the speakers could address those immediately and engage from the start.

It's the same in a One on One or small group. To engage and start a conversation ask questions about the issues they have. It's those conversations that create the connections that start the networking process.

Good Networking!
Dave Clarke
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Are you clear about what you do and who for?

After a seminar yesterday on building business with the effective use of offline & online networks I had a conversation with a couple of the attendees about clarity of message. During the seminar there was general agreement that the more specific you can be about proposition the better. If people know exactly what you do and who for it is much easier to find referrals for you. One person mentioned someone they knew, liked and trusted but found it too difficult to find opportunities because they positioned themselves too generally and for any business whatever the size.

It is much better to be a specialist than a generalist. It is also much better to have a specific target market or market sector. Being a generalist for everyone is a very crowded space. The following image helped people to focus on this:

If you do not consider yourself to have a specific market sector then at least try to position yourself as a specialist. And if you really are a generalist at least try and define a market sector. That could be for example by business type, size, geography or a particular problem that you solve.

Good Networking!
Dave Clarke
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